Are you searching for a faster, smarter, and more rewarding way to shop at Sam’s Club? You’re not alone. In 2024–2025, more people than ever want to skip lines, unlock extra perks, and get answers right from their mobile phones. If you’ve ever asked, “Does Sam’s Club have a mobile app?”
In just a few minutes, you’ll discover if a Sam’s Club mobile app exists, which devices it works on, all the standout features, real user ratings, privacy facts, security updates, and how it compares to the Costco app.
Whether you’re a current member, considering joining, or just comparing digital shopping options, this article will help you make confident decisions with trustworthy details backed by the latest expert sources and user experiences.
What Is Sam’s Club Mobile App?
Sam’s Club has a modern, full-featured mobile app designed to help members save time, earn rewards, and enjoy a seamless, digital-first shopping experience. The app is called Sam’s Club: Pickup & Delivery and is available as a free download.
You can find it instantly on the Apple Store and Google Play Store, serving millions of users across the United States and Puerto Rico—matching Sam’s Club’s entire retail footprint.
The app is updated routinely to ensure maximum security, the latest features, and smooth connections to your Sam’s Club membership benefits.
Which Devices Support the Sam’s Club App?
iOS (Apple) Compatibility
The Sam’s Club app is fully compatible with iPhones, iPads, and even newer Mac computers running Apple chips. The current version, as of October 2025, requires at least iOS 16.0 or later for iPhone and iPadOS 16.0 or later for iPads.
It’s consistently ranked among the top 10 shopping apps and has over 4.5 million ratings on the App Store, with near-unanimous praise for its updated interface and feature set.
Android Compatibility
On Android, the app is supported on all recent smartphones and tablets and requires Android 8.0 or higher. It boasts over 10 million downloads and more than 624,000 individual reviews with an impressive overall 4.8/5-star rating on Google Play.
Device Specific Features
- Apple Wallet Integration: The app lets users add their digital membership card to Apple Wallet for quick scanning and access.
- Smartwatch & Tablet Limitations: Certain digital payment and in-club features—like Scan & Go—may be limited to smartphones for security and usability. Some features may not be available on tablets for checkout.
- Accessibility: The app offers large-font viewing, voice instructions, and is continuously updated for improved accessibility standards.
Features of the Sam’s Club Mobile App
Scan & Go
Perhaps the most celebrated feature, Scan & Go, allows you to scan any item’s barcode as you shop, pay directly in the app, and then leave—skipping checkout lines altogether. Just show the barcode on your phone at the exit.
In 2025, Sam’s Club is rolling out AI-powered exit arches at all clubs, verifying purchases automatically for an even faster exit and solidifying its position as a leader in frictionless retail innovation. Available on all Sam’s Club stores (US, Puerto Rico) via iOS and Android.
Curbside Pickup & Free Delivery
Order groceries, home essentials, electronics, or pharmacy items from anywhere, then choose contactless curbside pickup (free for all members) or same/next-day delivery for fast doorstep service.
Curbside pickup has become a key differentiator, letting you avoid crowds and save time. Available at all clubs, on iOS and Android.
Digital Membership Card
No more worrying about a lost card. Your digital membership card is always in the app, ready for in-store scanning, curbside check-in, and even fuel purchases at select Sam’s Club gas stations. It also integrates seamlessly with Apple Wallet for quick access and check-ins.
Pharmacy and Health Services
Easily transfer, manage, and refill prescriptions, and track your entire family’s medications in-app. Schedule immunizations, access vaccine records, and explore wellness services — all without extra paperwork. Available at all clubs on iOS and Android
Fuel Savings & Payments
The app unlocks member-only gas prices, and at most stations, you can pay for fuel contact-free right from your phone. You can even track fuel purchases and receipts in-app for added convenience. Available at most clubs with fuel stations.
Sam’s Cash Rewards Management
View, earn, track, and redeem Sam’s Cash — the universal rewards program — directly from the app. Members can apply rewards during checkout, for online orders, or even cash them out in-store. Manage Sam’s Cash via the app, in-club, or online.
Instant Savings
The app makes saving effortless. Access and apply digital coupons, exclusive deals, and personalized offers automatically tailored to your shopping habits. Available in-app and online.
Personal Shopping
Build shopping lists, reorder past favorites, and track spending easily. The app’s AI-driven recommendations help you discover better deals and reminders tailored to your habits. Available on all devices.
Order Tracking
Keep an eye on your orders in real time. Whether you’ve scheduled a curbside pickup or same-day delivery, the app provides live order status updates until your purchase is complete. Available in-app and online.
Support & Chat
Need help? Instantly reach out through live chat, access FAQs, or find troubleshooting tips without leaving the app. Support available in-app and on the Sam’s Club website.
If you want to know more about the latest app features, don’t miss our detailed guide on “Sam’s Club Mobile App Features 2025.”
These features make the Sam’s Club app not only a shopping tool, but also a powerful platform for managing your entire Sam’s Club experience, maximizing your member benefits, and saving time every week.
User Experience and Ratings
Across the Apple App Store and Google Play Store, the Sam’s Club mobile app earns a consistently excellent rating hovering at 4.8–4.9 out of 5.0 stars with millions of user ratings in 2024–2025.
The praise centers on the efficiency of Scan & Go, curbside pickup, regular updates, and easy-to-track rewards. Over 10 million downloads and hundreds of millions of orders processed annually underscore its popularity.
Positive Highlights
- “Scan & Go is a major time-saver—no more lines!”
- “Curbside pickup is reliable and easy for my big family.”
- “Prescription refills are now a breeze.”
- “Love seeing my Sam’s Cash grow and redeeming it instantly.”
- “The app is easy to navigate even for tech beginners.”
Common Complaints
- Curbside pickup can miss items if local inventory isn’t promptly updated
- Occasional login or payment issues, usually fixed after updates
- In rare cases, slow response or “spinning” screens on older devices
- Some users want more control over notification frequency.
Net Promoter Scores
Internal and third-party research shows the Sam’s Club app’s Net Promoter Score regularly exceeds 90—a mark of outstanding member satisfaction and loyalty.
- Scan & Go adoption: Over 30% of all Sam’s Club members use Scan & Go regularly—a 50% increase since 2022.
- Renewal: Digitally engaged app users renew at rates 10 percentage points higher than non-digital members.
2025 Sam’sClub App Updates and Enhancements
Sam’s Club is aggressively investing in AI, automation, and cloud features to stay ahead of other retail giants. Here are the most significant updates over the last two years
AI-Powered Exit Verification
Pilot tested and implemented in hundreds of clubs, going nationwide by end of 2025. Now, after Scan & Go or any checkout, AI/computer vision cameras at the exit verify your basket matches your payment—no more long receipt-checker lines during busy hours.
Enhanced Personal Recommendations
AI-driven reminders and personalized offers based on your shopping, available right on your homepage, help members save by highlighting items they might forget or targeted “Instant Savings” deals.
Scan & Go Ads
The introduction of display ads in the Scan & Go experience allows members to discover new products and save even as they check out. Advertising is personalized, additive, and enhances the shopping experience rather than distracting.
Push for All-App Shopping
In some pilot stores, traditional manned checkout lanes are being replaced by all-app shopping plus support associates. This reflects growing comfort with phone-based checkout, especially among younger users. Ninety percent of Scan & Go users say they would recommend it to friends.
Security Upgrades
Upgrades to login, two-factor authentication, encrypted payments, background performance, and contactless fuel payment infrastructure.
Enhanced Curbside Experience
Improved order tracking, ready alerts, parking spot detection, and better communication between clubs and Members, utilizing geofencing and improved in-app guidance.
Sam’s Cash Loyalty Rewards
Streamlined “Sam’s Cash,” consolidating all loyalty and reward programs for easier management; members can spend, cash out, or apply rewards across app, in-club, or online without waiting for annual cycles.
These upgrades deliver speed, convenience, personalization, and a best-in-class omnichannel experience.
Privacy and Security Measures
Sam’s Club, as a subsidiary of Walmart Inc., is held to some of the industry’s highest privacy and security standards. Their privacy policy, last updated in September 2025, describes clear and responsible data collection, usage, and retention practices.
What Data Does Sam’sclub App Collect?
- Basic account details (name, email, phone, address)
- Membership information
- Shopping and in-app activity (for rewards, personalization)
- (With permission) location data for curbside, inventory, and exit verification
- Pharmacy and health information, protected by HIPAA where applicable
How Is Your Data Used?
- Fulfilling orders, sending alerts, enabling member benefits
- Providing personalized deals, rewards, and reminders
- Conducting analytics to improve user experience
- Serving relevant advertising (ad partners do not receive raw, identifiable data)
Safety Measures in Place
- End-to-end encrypted payments and order information
- Secure authentication (password + optional multi-factor)
- Fast, responsive opt-out and deletion controls via your account settings
- GDPR, CCPA, and other state/national privacy law compliance for data access, opt-out, and deletion requests
Transparency
- Ability to review, update, or delete account and personal info at any time
- Detailed privacy dashboard for Sam’s Cash, transaction tracking, and ad preferences
Security Ratings
- Common Sense Media Privacy Score: Sam’s Club app scores moderately well for transparency, data collection, and rights, with room for improvement in data security practices, but zero reported breaches or losses since 2023.
- App Store Privacy Disclosure: No data is sold to third parties. Certain info (transaction history, secure device IDs) may be used for personalization or to facilitate advertising, but not directly tied to your name.
Expertise of the Sam’s Development Team
Sam’s Club’s app is designed and maintained by an experienced, dedicated in-house tech team within Walmart’s global technology organization. Walmart is renowned for being one of the most technologically savvy retailers in the world with deep investments in
- Artificial intelligence and machine learning (both customer- and associate-facing)
- Cloud and edge computing for reliability
- Mobile UX and accessibility design for mass consumer audiences
- Security and compliance (HIPAA, PCI DSS, etc.)
The team is also supported by external experts in mobile app development, privacy, and AI innovation. Their agile approach means frequent, incremental updates and rapid response to user feedback.
Industry Recognition
Sam’s Club’s digital platforms—especially their Scan & Go feature and AI-powered exit verification—have been spotlighted at major tech conferences (CES 2024) and cited in business media as examples of retail tech leadership.
Official Endorsements
- The Sam’s Club app is referenced and linked across all official Sam’s Club and Walmart websites, customer service resources, in-store signage, and marketing materials.
- The app’s features are frequently the subject of CEO and executive announcements; their adoption and expansion are regularly disclosed in investor presentations and quarterly reports.
- Analysts and third-party reviewers cite Scan & Go and the Sam’s Club app as leading examples of successful retail innovation.
This Authoritativeness is Reinforced by
- Being the only official, Sam’s Club-issued app in both major app stores with millions of downloads,
- Consistently high App Store and Google Play ratings.
Common App Issues and Support Options
Most users find the app highly reliable, but, like any complex software, it’s not immune from bugs or frustration points.
Frequently Reported Issues
- Login problems: Occasionally after updates, some users are briefly unable to log in (usually fixed with reinstall or password reset).
- Checkout or Scan & Go glitches: Scanning or payment sometimes stalls—self-resolving within minutes, or addressed by app updates.
- App not opening/crashing: Usually tied to needing an app or OS update, or needing to clear cache.
- Inventory mismatch: Pickup/delivery orders may sometimes list out-of-stock when in-club inventory exists (more common during peak hours).
- Curbside check-in not triggering: Geolocation permissions may need review.
For detailed troubleshooting, refer to JustUseApp’s updated 2025 troubleshooting guide.
Support and Escalation
- Full support is available via in-app chat, web help, or by calling Sam’s Club’s published support lines.
- App bugs are typically acknowledged and fixed within one or two minor version releases.
- Sam’s Club’s support team has direct escalation paths for payment and rewards issues, with policies for prompt correction and member compensation.
How Sam’Club App Enhances Membership Value
The Sam’s Club app is not just an add-on—it’s now the core of membership. Here’s how it amplifies your member benefits
- Digital Membership Card: Always available, even if your physical card is lost or forgotten.
- Sam’s Cash Rewards: Instantly viewable, spendable, and transferable.
- Plus Member Perks Management: Free shipping, early shopping, and bonus pharmacy/optical savings automatically tracked and easily accessed via the app.
- Instant Savings and Personalized Offers: App users are eligible for exclusive “Scan & Go” deals and find flash sales specific to their club or preferences.
- Order History and Reorder: Repeat favorites with one tap, and never miss out on rebates or rewards points.
This integration means every aspect of your membership—from identification to rewards to support—is easier and more powerful with the mobile app.
Competitor Comparison – Sam’s Club vs Costco App
| Feature / Experience | Sam’s Club App | Costco App |
| Scan & Go (skip checkout) | Yes, fully supported | Limited; not all locations or in testing |
| Curbside Pickup | Yes, all clubs | No, not available |
| Digital Membership Card | In-app + Apple Wallet | In-app (add to Apple Wallet in 2025) |
| Pharmacy Refills | Yes | Yes |
| Digital Coupons/Instant Savings | Yes | Yes, but fewer digital offers |
| Personalized Offers | Yes, AI-powered | Partial |
| Fuel Payment in App | Yes, most clubs | No |
| In-app Ads & Personalization | Yes, with opt-out | No |
| Store Locator, Lists, History | Yes, robust | Yes |
| App Store Ratings (2025) | 4.9 / 5.0 | 4.7 / 5.0 |
| Supported Devices | iOS, Android, iPad, Mac | iOS, Android |
In competitive reviews, the Sam’s Club app takes the lead for tech innovations, speed, and ease of use, while Costco’s winning area may be food court info or specialty offers. For the digital-first, deal-seeking, time-conscious shopper, Sam’s Club is a step ahead.
Real Time Case Studies
- Busy Families: Parents with young kids use the app to build grocery lists, order ahead for curbside pickup after school, and check out in seconds—saving at least 20–40 minutes per trip.
- Small Business Owners: Use the app to reorder high-volume goods like cleaning supplies or coffee, track Sam’s Cash, and receive personalized replenishment reminders, leveraging the app as a B2B tool.
- Seniors & Accessibility: The app’s large text, voice-aided search, and simple navigation have made Sam’s Club a favorite among seniors, with curbside pickup as a life-improving feature.
- Travelers: Members pay at the pump and check fuel prices or club locations on road trips, using the digital card without having to carry a wallet.
- Pandemic Shift: The app’s role in enabling contactless shopping and pharmacy access helped millions stay safe, boosting technology adoption and member loyalty.
Final Verdict – Is the Sam’s Club App Worth Downloading?
Absolutely if you shop at Sam’s Club, the mobile app is not just a digital add-on, but now the centerpiece of a modern, rewarding, and time-saving shopping experience.
In 2025, it’s clear that Sam’s Club has not only kept up with digital retail trends but surpassed most competitors in areas that count: instant checkout, universal curbside, personalized rewards, AI-powered shopping, and robust privacy protections..
Real world user ratings, explosive adoption rates, and industry recognition all confirm that the Sam’s Club app is more than a perk; it has become a core benefit of membership, a clear reason to join or renew, and a must-have for anyone wanting the fastest, most convenient, and safest bulk shopping.